Site Map for www.fptech.com

Home

Products

Product List

• Summary and Links of fPTech products

Pricing

• Current Products Retail Prices

• Upgrade Discounts with examples

• Update Subscription Program (USP) Upgrade Credit examples

• USP Prices with examples

• Changing Platform Surcharge and Maximum cost limits

Minimum Configuration Requirements

Rapid Deployment Services

• Pre-configured Hardware & Operating Systems information

• filePro Training information

Version & Release Dates information

How to Buy

Order Information

• Contact Information for Sales

• Minimum Configuration Requirements

• Download PDF Order Form

Developer & Re-sellers

• Sort-able by Name, State, or Counrty

• Includes Website and email links

Applications

• Various Industry & Application Categories

• Links to Developers & Re-sellers for each Category

Demo Request

• Input form for a Demo Version of filePro

  • 30 day Full Version Development & Run-time

Support

On-line Manual

• Complete manual with Index and Search

Resources

• Installation & Setup Instructions

• Demo Request Form

• Old Libraries & Patches

• Giserver & fileProGI Utilities & Documentation

• Import & Export Examples

• BLOB file samples

Frequently Asked Questions

• Search by key word or words

• List All (enter a lowercase a for the search criteria)

• List matching related common questions

• Toggle Detail Information for each questions result

filePro Specifications & Limits

• file, record, processes, index, features & limits

Support Policy

• Information regarding our Support Policies

Beginners filePro Tutorial

• Indexed by filePro functions

• Video & Narration provided by John Esak

• Free to all customers

Log Support Incidents

• Account Number, Email address, and Password required for Login

• List Open Incidents

• List All Incidents (Open & Closed)

• Add New Incidents

  • Incidents include Contact, Email address, Phone Numbers,

    Platform, Version, & Notes regarding the incident

  • Automatic email confirmations

• Logout (Automatic Logout after 15 minutes of inactivity)

  
  

Downloads

• Email & License Serial Number required for Login

• Detailed Information for selected License

• End User name if applicable for selected License

  • Editable End User or Additional Contact Name, Email & Phone

• USP Status and Renewal date

• USP Date History including version at time of renewal

• USP Invoice listing related to USP renewals

  • Mouse over details of each listed Invoice

• Product Information

  • Product names, session counts, version

    • Features included with each Product

    • Download of install Images for each Product

    • filePro Manual Download link

    • fileProGI Client Download option if GIserver is licensed

• filePro License Information

  • License check value data entry for new licenses

    • Help for possible check values

  • Check value information for active licenses

  • filePro License Download option

• GIserver License Information (if licensed)

  • License check value data entry for new licenses

    • Help for possible check values

  • Check value information for active licenses

  • GIserver License Download option

• GIToolkit License Information (if licensed)

  • License check value data entry for new licenses

    • Help for possible check values

  • Check value information for active licenses

  • GIToolkit License Request option

    • GIToolkit licenses will be emailed to the email address

      on file for this license

Customer Options

• Login

  • Account Number, Email address, and Password required for Login

• Customer Home Page

  • Available Options once Logged In

    • Developers

      • Download Listings, Summary, USP status, & Download options

        • Return to Customer Home Page

        • Printable License Listing option

      • Product Prices

      • Sales History & Current Discount

      • Re-seller Discounts

      • File Format Specs (White Pages)

      • Tutorials

      • Support User Setup

        • User listing and maintenance for users that have access

          only to the Support section of this customer's account

        • Detailed HELP available on the Support User Setup menu

      • Email List Setup

        • Email listing and maintenance for email addresses for

          only your customer account

        • Detailed HELP available on the Email Setup menu

      • Customer User Setup

        • User listing and maintenance for Email addresses

          only for this customer's account

        • Detailed HELP available on the Customer Setup menu

      • Contact Us Information

      • Logout

    • End-Users

      • Download Listings, Summary, USP status, & Download options

        • Return to Customer Home Page

        • Printable License Listing option

      • Product Prices

      • Tutorials

      • Support User Setup

        • User listing and maintenance for users that have access

          only to the Support section of this customer's account

        • Detailed HELP available on the Support User Setup menu

      • Email List Setup

        • Email listing and maintenance for email addresses for

          only this customer account

        • Detailed HELP available on the Email Setup menu

      • Customer User Setup

        • User listing and maintenance for Email addresses

          only for this customer's account

        • Detailed HELP available on the Customer Setup menu

      • Contact Us Information

      • Logout (Automatic Logout after 15 minutes of inactivity)

Company

• Contact Us Information

  • Email addresses

  • Phone Numbers

  • Send an On-line message

• About

  • General Information about our company and products

• filePro News

  • Listing by year and date of important News regarding filePro & fPTech

    • Details for each News item

Login

• (same as Customer Options - Login)

• Once logged in, Contact Name will appear and if clicked will return user

  to the Customer Home Page

• Once Logged in, Login option changes to Logout